1. Get in touch Send us an email, WhatsApp or fill in our contact form to let us know you are interested in receiving cacao samples. Please include your company name, contact details, and a short description of what you are looking for. 2. Tell us what you need Are you looking for a specific origin, flavour profile, certification, product type, or application? The more we know, the better we can guide you. 3. We select the right samples Based on your needs, our team will suggest the most suitable cacao samples from our portfolio. We can help you compare origins, flavour profiles, quality, availability and technical requirements. 4. We send you a quote Samples are not free. We charge a small fee to cover the product cost, preparation, packing and shipping costs. Once the sample selection is confirmed, we will send you a quote including shipping costs. 5. We ship the samples to you After your approval and payment, we prepare and ship the samples to your address. 6. You evaluate the samples Once received, you can test the samples in your own process, run sensory evaluations, and decide which cacao best fits your products. 7. Ready to order? If one of the samples is a good match, we will be happy to discuss availability, pricing, delivery options and next steps for a commercial order.

Gaia Cacao is dedicated to providing comprehensive support to farmers and exporters. We offer valuable marketing advice, logistical assistance, distribution services, and sales support. Through our cacao warehouse, we efficiently manage stock, ensure quality control, and handle distribution to buyers. Moreover, we take pride in coordinating quality and lab tests, ensuring that our clients are informed about the latest developments in the dynamic cacao and chocolate landscape across Europe.

At Gaia Cacao, we offer a diverse range of premium cacao products to cater to various needs. Our offerings include exceptional cacao beans, fine powder, rich cocoa mass, and high-quality cocoa butter. With our meticulous sourcing process, we guarantee full transparency, allowing buyers to trace the origin and quality of our products with confidence.

Transparency is at the heart of our operations at Gaia Cacao. We prioritize traceability in our supply chain, enabling buyers to have a clear understanding of the journey their cacao products undertake. Through meticulous record-keeping and documentation, we ensure that our buyers can trust the authenticity and origin of the cacao they purchase.

At Gaia Cacao, sustainability is a core value. We actively promote and support sustainable practices in the cacao industry. Through our consultancy and training services, we work closely with private companies, NGOs, and governments to enhance the quality of cacao beans and facilitate the implementation of sustainable farming practices. We firmly believe in nurturing environmentally conscious initiatives and advocating for responsible and ethical cacao production.

We welcome your inquiries and are eager to assist you. Please feel free to contact Gaia Cacao by sending an email to info@gaiacacao.com, logistics@gaiacacao.com, sales@gaiacacao.com . Our dedicated team is ready to address any questions or requests you may have.

At Gaia Cacao, we prioritize fair and ethical practices throughout our supply chain. We establish direct relationships with farmers, cutting out unnecessary intermediaries, and ensuring that they receive fair prices for their high-quality cacao beans. By eliminating price exploitation, we aim to uplift the livelihoods of farmers and contribute to a more equitable cacao industry.

Yes, sustainability is at the core of Gaia Cacao's values. We actively promote organic and sustainable farming practices among our partner farmers. Through our consultancy and training programs, we provide guidance and resources to help farmers improve their farming techniques, reduce environmental impact, and enhance the overall sustainability of cacao production.

Gaia Cacao is committed to delivering exceptional quality cacao beans to our clients. We have stringent quality control measures in place, starting from the sourcing stage. We work closely with farmers to ensure proper harvesting, fermentation, and drying processes. Additionally, we conduct thorough quality checks, including sensory evaluation and laboratory testing, to maintain consistent quality standards for our cacao beans.

Yes, Gaia Cacao recognizes the importance of certifications in assuring the quality and sustainability of cacao. We work with certified farmers and cooperatives to offer various certifications, such as organic, Fairtrade, and Rainforest Alliance, based on our clients' requirements. These certifications validate our commitment to responsible sourcing and ethical practices.

To place an order with Gaia Cacao, please reach out to our dedicated sales team by sending an email to sales@gaiacacao.com. They will guide you through the ordering process, provide you with product details, and assist you in selecting the cacao products that best suit your needs. We strive to ensure a seamless and personalized ordering experience for our valued clients.

No. Samples are supplied at cost and are subject to product availability. The fee covers product preparation, packaging, and shipping. If you proceed with a commercial order, sample costs may be credited back depending on the volume purchased.

It really depends. But generally speaking, for products available in our European warehouse, orders are typically dispatched within a few working days and delivered within approximately 7 days from order confirmation, depending on the destination.

Yes. We maintain inventory of selected origins and cocoa products Europe, allowing us to offer shorter lead times and flexible deliveries.

Absolutely. Whether you need a few bags, a pallet, or a full container, we are happy to discuss the best option for your business.

Of course. We can take care of the logistics from our warehouse all the way to your door, so you can focus on what you do best.

This depends on the product, volume, and our trading history together. For first orders, payment in advance or against documents is usually required. As relationships grow, we can discuss other options.

Maybe! We work with a broad network of producers, exporters, and processors around the world. If you are searching for a specific origin, flavour profile, or product, we would be happy to explore the options with you.

In many cases, yes. We regularly organise origin visits and learning journeys for customers who want to better understand where their cocoa comes from and meet the people behind it.